Writing a process description

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Writing a process description

Mar30 What is a process narrative? A process narrative is a story or a guide to define what processes your group performs and how they perform them. Written processes also help your team document little details that seem normal and common place to you, because you do the job.

But others may need to know those little things to fill in the gaps to their processes. There are additional benefits to documenting your process narratives. These documents can become training materials for new staff members.

They can be procedure documents for those who perform backup support to out of the office staff. Knowing a little about what your group does, can help others provide you information to support their efforts and avoid problems in the future. Getting Started The first step to getting started is to decide what narratives your IT department needs.

Sometimes the list can be obvious, Change control, Information Security, Network Operations are a few examples. The best idea is to review COBiT and determine what processes apply to your organization. Step two is to decide who owns those processes.

You want your Unix Systems Administration team writing the story of what they do and how they coordinate their efforts with application teams. Next determine an outline or format so all your narratives have the same look and feel.

One of the worst things you can do is give an auditor a stack of documentation to read that has no consistency. Writing the Narrative Writing the narrative is just like writing a book. It has a beginning, middle and an end. It even has character development and a story line. Here are some basic sections to a process narrative.

Describe the event that initialize the process represented in your narrative. Is it a new release of software or a new request to establish a web environment? One problem with techies is we like to talk about what we do. But we talk in the manner of doing it, the details behind the process.

What are the steps you take once the process has been initiated? List Resources Does your process employ other processes?

writing a process description

If so, those should be listed in your document and referred to in your text. Narratives should be complete, but concise. As an example of this: Who performs the processes in your narrative?

Is it more than one person, is more than one group involved? Does a person in your group take on a different role for this narrative than their normal duties?

For instance, you may say in your narrative: In the Role section, you may define the application team member and their role in the process. For every process there is a series of inputs and outputs. These can be requests, vendor notifications, incident management tickets and so on.

Additionally, each narrative has an output. What is the final result of the process and what documentation, forms, approvals and so on do you have to show the process was completed successfully. From your narrative, take the highlights and determine which steps are controls and which are key controls for this process.

Some organizations prefer to highlight the controls in the narrative. Or you may prefer to list these Controls in a list at the end of the document. More on this in a moment.You will be given a diagram of a process. Your task is to describe the information given in the diagram by writing a word report.

You are not asked to give your opinion. What is being tested Task one questions asking you to describe a process rarely appear on the IELTS test. They are different.

Expository

Writing an Effective Job Description A job description is more than a list of the general tasks, functions and responsibilities of a position A job description is a written statement that describes the work that is to be done and the skills, knowledge and abilities needed to perform the work.

A product description is the marketing copy that explains what a product is and why it’s worth purchasing. The purpose of a product description is to supply customers with details around the features and benefits of the product so they’re compelled to buy.

Job Description Writing Process. The process of writing a job description requires having a clear understanding of the job’s duties and responsibilities.

The job posting should also include a concise picture of the skills required for the position to attract qualified job candidates.

The Writing Process: Descriptive Writing

Sep 11,  · How to Write a Business Process Document. In this Article: Defining the Process Clarifying the Steps of the Process Writing the Business Process Document Sample Business Process Document Community Q&A A business process document (BPD) acts as an agreed upon communication guide that all employees, managers, customer service employees, even outsiders can reference to see how a process 93%(69).

Jun 28,  · Writing a cohesive and succinct description of your business for a business plan is a mandatory step in operating a successful venture. It comes up .

IELTS Process Writing Sample